Technical Staff

From Computing

Listed below are the technical personnel that are here to help you solve your technical problems. If it isn't clear who you need to contact for your particular question, contact the TSS Help Desk

Help Desk @ extension 6627.

Another way to find answers is to look at the Faculty_and_Staff_Help_Matrix.

Computing and Communications

Academic Computing

Rip Heminway	Manager	x6904
Amy Greene	Technology Coordinator/Curriculum Support	x6219
John McGee	Computer Center/Curriculum Support	x6108
Isaac Overcast	Systems Analyst/Lab Client Deployment	x6226
Frank Barber	Systems Analyst/Curriculum Support	x5064

Administrative Computing

Tony Alfonso	Manager	x5891
Randy Rahn	Systems Analyst/Programmer	x6229
Dale Baird	Systems Analyst/Programmer	x6237
Scott Bailey	Systems Analyst/Programmer	x6591
Dave Metzler	Systems Analyst/Programmer	x6728
Jonathan Zhang	Web Application Developer	x5385
Jo Vaughn	ITS3 - Systems Support	x6265

Network Services

James Gutholm	Manager	x6635
Scott Orr	Systems Administrator	x6403
Beth Albertson	Systems Administrator	x6414
Ken DeVillers	Systems Administrator	x7399
Alexander Marr	Systems Administrator	x6409/6475
Joe Pollock	Systems Administrator	x6224

Technical Support Services (TSS)

Rob Rensel	Manager	x6047
Barbara Caswell	IT Analyst/Support Team Supervisor (Interim)	x6983
Jim Felix	Technical Support Technician	x6073
Michael (Mick) Hill	Technical Support Technician	x6072
Rainer Janssen-Timmen	Order Service Coordinator	x6069
Nigel Jett	Computer Support Technician	x5388
Michael Cramer	Computer Support Technician	x6627
Steve Kerr	Computer Maintenance Technician	x6022
Mike Mobbs	Technical Support Technician	x6029
Gary Ohlinger	Computer Support Technician	x6407
Marshall Robinson	Information Technology Buyer	x5068
Richard Schneider	Telephone System Technician	x6417
Tung Thai	Technical Support Technician	x6677

Library

Steve Metcalf	Systems Manager	x6260/6245
Phan Nguyen	Information Technology Consultant	6248

Media Services

Electronic Media

Raoul Berman	Production Systems Support Lead	x6418
Sophie Butigan	Media Support Technician	x6277
Dave Cramton	Electronic Media Producer, Video	x5505
Alley Hinkle	Media Support Technician	x5517
Aaron Kruse	Multimedia Lab Manager	x6842
Peter Randlette	Head of Electronic Media	x6279
Diana Schlesselman	Electronic Media Producer Lead	x6268
Zena Vergara	Media Support Technician	x5277
Stephanie Zorn	Head of Instructional Media	x6249