Responses to 2003 Regular Interim Report Recommendations

Responses to 2003 Interim Report Recommendations

Recommendation 1:

The College must continue to address general education and most particularly the final assessment of student competencies in writing, critical thinking, and quantitative reasoning. A sound basis is now in place upon which a more uniform assessment system can be built. Some gains can come from minor additions to the student evaluations and the end of program evaluation especially for those programs of independent studies that constitute a culminating experience for a graduate in the mind of the faculty evaluator. Independent measures such as the GRE may be helpful data to validate the information coming from excellent surveys of students and their employers.

Response:

Providing a broad general education has always been a crucial underlying part of the college’s emphasis on interdisciplinary work, its commitment to inquiry, and its emphasis on public life. Thus college has taken the issue of general education very seriously in the years since the last full scale report and in particular since the last interim report in 2003. The reviewers concern that the Liberal Arts aspirations of the college might be being undermined by the lack of evidence that student had acquired the “competencies appropriate to general education, especially, but not exclusively in mathematics ” has prompted a wide range of variety of responses ranging from better data gathering, to faculty development, advising, and more attention to mathematics in our teaching.

The issue of General Education typically understood as distribution requirements is a particularly vexing one at Evergreen where a central tenant of the college is student autonomy. The College’s complex response to the issues raised by the question of General Education and the history and rationale for the critical central role of student autonomy in choosing and developing their educational program was developed in detail in John McCann’s report General Education at Evergreen: The Historical Context, Current Experiments and Recommendations for Implementation. (Provost Office January 2002) The report details the Faculty’s rejection of requirements as a vehicle for meeting general education goals, the establishment of the “Six Expectations of an Evergreen Graduate” as a broad statement of the basic outcomes the college aspires to for students, and the strategy of responding to the need to develop and to build Quantitative Reasoning into a wide range of program experiences through the support of paid summer curriculum development work. In addition in line with the recommendation of the “Regular Interim Report” (E. Ettlich, The Evergreen State College October 30-31, 2003) considerable effort and energy has been put into developing modes of assessment both of student work and of the delivery of mathematic and all other disciplines at the college.

After the General Education completed its work, a two-year Assessment Study Group consisting of faculty, staff, and student representatives collaboratively developed a plan to assess the implementation of the new initiatives. The first End-of-Program Review instrument (EPR) was launched in 2001-02 which collects information directly from program faculty about the presence and nature of general education divisions (Art, Science/Math, Humanities, and Social Science) and a set of student outcome goals in their interdisciplinary programs. The EPR has been administered annually and has proved to be a rich source of evidence of where opportunities for general education divisional content exist across various types of programs. In response to the 1998 accreditation review, the NWCCU’s Final Report stated, “In the current catalogue, eight of the ten Core programs being offered have no mathematical component, and in non-Core programs only about 20 percent of the programs require Mathematics or offer Math credit.” The EPR now provides a more complete picture of what divisional areas are offered in programs because it asks faculty to speak specifically to these areas, unlike catalog descriptions and suggested credit equivalencies with serve other purposes for different audiences. In 1998, based on catalog copy, the Commission identified 20% of Evergreen programs that included quantitative reasoning or math; EPR results for 2006-07 reveal that 58% of programs include work in this area.

In the conclusion of the 2003 report the reviewer commended the administration and faculty of the college for “the highly intelligent approach they have take to this difficult challenge and for crafting a response that is in consonance with the nature of the institution.” He notes “… the tension between being able to assure uniformly the achievement by all students of general education goals particularly in writing, critical thinking and quantitative reasoning even as all students are being required to take responsibility for their own education is a healthy tension which should be a continuing hallmark of the institution and its evaluations. It is at the heart of defining the institution and contributes to its health and strength.” This report is an update on this continuing tension. The report is in three sections: the provision of General Education in the curriculum, the development of stronger support for mathematics at the college through program development, hiring, support services and advising, and the student’s experience of general education.

The provision of general education in the college’s curriculum varies significantly by subject area with some areas, notably writing and critical thinking, reported nearly universally by faculty as present in the curriculum. ( 2001-02 through 2005-06 EPR Writing and Critical thinking) Other areas such as humanities and social sciences are reported as major or minor emphases in 75 to 80 percent of all programs reporting. (IBID. Social Science and Humanities Charts). Clearly not all of these reports of an emphasis or a skill are equivalent and the analyses of these reports by a faculty study team and the Office of Institutional Research points to the extraordinary array of ways in which these skills and capacities have been integrated into programs of all stripes (http://www.evergreen.edu/institutionalresearch/pdf/assessment/epr/EPRsummary2006quantitative.pdf ). Further exactly what is meant by critical thinking or even writing is not consistent from one faculty team to the next, yet it seems clear that for a student to escape exposure to important content in these areas of the curriculum over a two to four year period would require very deliberate avoidance on the student’s part. '

Other areas of the curriculum, notably mathematics, are less consistently present in the curriculum. Yet campus wide between 55 and 70% of all programs reported some emphasis on Math/Science and 59-74% of all programs reported some emphasis on quantitative reasoning (QR). Of those programs that did report some QR about half reported a major emphasis on these skills. Similarly approximately 65% of programs that identified math/science as a program element reported a major emphasis. (2001-02 through 2005-06 EPR Trends).

In somewhat differently collected data from the faculty-revised EPR assessment instrument for the 2006-07 school year, 57% of all programs reported some math and 53% of all programs reported some science. http://www.evergreen.edu/institutionalresearch/eprassessment.htm) Even when programs report only a minor emphasis on Math, QR, or Science this exposure can still serve to help students understand the relevance of quantitative modes of inquiry in various disciplines; even a minor emphasis provides the student with one more perspective to the problem they are studying. Programs with any emphasis level are likely exposing some students to QR who are interested in the program themes, but who might not have specifically sought out quantitative skills on their own. (http://www.evergreen.edu/institutionalresearch/nss2005results.htm)

Mathematics and sciences are most consistently and regularly taught in the Scientific Inquiry and Environmental Studies planning units and least regularly taught in Expressive Arts and Culture Text and Language planning units. Conversely, art is most frequently taught in the Expressive Arts and Culture Text and Language Planning Units and least frequently taught in Scientific Inquiry, Environmental Studies, and Society, Politics, Behavior and Change Planning units. (End-of-program Review Results Academic Year 2001-02 through AY 2005-06, Art and Science/Math charts,' 'http://www.evergreen.edu/institutionalresearch/eprassessment.htm') ' Finally, it is important to note that as we might expect in the two major areas of interdivisional teaching, first-year Core and Inter-Area programs show an intermediate level emphasis on both Arts and Math/Science.

What this means is that most faculty members see themselves as capable of thinking critically and writing well within the disciplines they teach. Further they feel that they know and can teach some of the social/political/ethical dimensions of the subjects they are teaching, and finally that they frequently find using historical/philosophical or fiction texts is a good way to bring these kinds of issues into a program. Thus a vast majority of programs see themselves as teaching important elements of general education whether or not they have professionally certified faculty to teach such skills. With both art and science on the other hand there is a perceived sequential learning structure and a strong sense that professional credentials as scientist or artist are prerequisite for designing work and awarding credit for scientific or artistic work. (Evidence here is mostly anecdotal but the fight over who could award upper division science credit is a case in point as is the continuing resentment/dismay of arts faculty with contracts in arts by non-arts faculty). Thus, arts and math/science are intensively found in their home planning units and frequently found in Core and Inter-Area programs where artists or scientists teach as a part of a team, but are not significant components of programs taught by faculty members whose programs do not include trained scientists or artists.

Given that we will very seldom be capable of turning a French scholar into a mathematician, the college has opted instead to hire faculty across a wide variety of fields who have significant quantitative skills and have them participate in Core and Inter-Area programs as the primary way of making mathematics and science broadly available. Since 1998 when this issue was first raised the college has hired 84 regular full and half time faculty. Of these 38 have been faculty who have the capacity to and interest in using quantitative reasoning in their teaching. These faculty include 6 directly teaching mathematics, 21 hires using mathematics in support of work in environmental studies and scientific inquiry, and 13 hires supporting the use of mathematics in social sciences, education. Over this same period 17 faculty members who had and typically used these skill in their teaching have resigned or retired. The significance of this set of choices in hiring has been a broader capacity to include quantitative work in environmental studies and social sciences and to more consistently bring faculty with mathematical skills into inter-area and core programs. Unfortunately, it does not make these disciplines inescapable: the tension remains.

This conclusion has lead to a second major strategy for supporting general education in mathematics. That is to diversify the places where mathematics shows up as a crucial element in the curriculum and to strengthen the teaching of mathematics within programs by explicit attention to planning and pedagogy and by supporting such teaching by the Quantitative and Symbolic Reasoning (QuaSR) Center. Over the past 5 years the college has worked hard to provide paid summer time for two major forms of activity that affect the provision of effective general education. First, there has been continuing growth in the number of participants in summer planning institutes that provide time and support for program planning. By expanding planning time and directing faculty to consider issues such as advising, mathematics, writing and the like in their program planning efforts, by providing learning and pedagogical support for Core programs, and by actively encouraging new faculty members to participate fully in program planning work faculty are encouraged and supported in building quantitative reasoning and advising alongside reading and writing competencies into their programs. Particularly significant has been the inclusion of staff from Student Affairs, particularly advising staff, who have helped develop more awareness of advising to help students meet the Six Expectations.

In addition each summer, one to three institutes focusing on specific issues mathematic pedagogy, the organization of SI curriculum, the interdisciplinary teaching of mathematics and quantitative reasoning have expanded the capacity of faculty to develop coherent long range support for the teaching of mathematics at the college. Institutes in particular areas such as sustainability, biology and mathematics, social justice and mathematics, computer modeling and social sciences, and others have helped connect quantitative reasoning into a wider range of program offerings. It has also helped make clear the need and importance of the mathematics pathway offered through SI for students who intend to take all of this work and those who use it to support other academic work. Vauhn Foster-Grahler, who assumed responsibility for the Quantitative and Symbolic Reasoning Center in 2003, has been instrumental in convening summer work for faculty who teach mathematics in all areas of the college both within full-time programs and in Evening and Weekend Studies. These institutes and work within the Scientific Inquiry area in developing a more regular and systematic mathematics track, when combined with the work of the QuaSR Center and expanded course offerings through Evening Weekend Studies has significantly strengthened the teaching of mathematics and its availability to students who need it over the past five years. The growth in the importance of these services is seen by the growth in number of drop-in visits from just under 1000 visits in 2003-04 to nearly 3,000 in the 2006-07 school year.

The number of programs who had assigned tutors has grown. The number of credits awarded in courses taught by and through the QuaSR center has grown from 8.5 FTE students in 2003-04 to 9.0 FTE students in 2006-07. The FTE generated in the Center’s pre-calculus courses have grown from 2.5 FTE in 03/04 to 5.8 in 06/07. The growth in pre-calculus has offset the loss of FTE from the decision to discontinue self-paced math after 03/04.) The student success rate of these courses has improved dramatically. When the program was based on self-paced learning, only 42% of students earned any credit, now a course-based format has over 90% of students routinely receiving credit. (QuaSR Center Statistics)

Innovations using Uri Triesmans’ Emerging Scholars approach, assigning specific tutors to programs to supplement and help with the teaching of mathematics in programs and the provision of support for students outside of class, increasing the number of subjects supported by tutoring, and consultation by the director with programs as they strive to provide support for mathematics in programs have all helped support better and more widely available mathematics teaching at the college.

In academic year 2000-01 the General Education DTF completed its work and the faculty adopted a set of resolutions, including the Six Expectations of an Evergreen Graduate. In that baseline year, 215 seats were enrolled in Math and Science courses that are primarily offered through Evening Weekend Studies. Two-credit and four-credit courses provide students another opportunity to achieve breadth and depth of study outside of programs. General Education implementation began in 2001-02 as well as another important policy change which allowed students to enroll for up to 20 credits per quarter. Up until fall 2001, the credit limit was only 16 credits. This policy permitted motivated students to enroll in courses while simultaneously enrolled a full-time 16-credit program. By 2002-03, two years into general education implementation and once student enrollment in over 16 credits had stabilized somewhat, there were 283 enrolled seats in Math and Science courses. That number has continued to climb as new Math and Science courses have been added. In 2006-07, there were 338 enrolled seats in Math and Science courses. In annual average FTE terms, this is a climb from 58 FTE in 2000-01 to 85 FTE by 2006-07 (Institutional Research and Assessment, Distribution of Courses by General Education Divisions).

Finally, while Evergreen continues to work to make mathematics widely available, the college must do so in light of the fact that the lack of requirements specifically attracts students who actively seek to avoid mathematics instruction. Significant differences in SAT scores for entering students between their math and verbal scores, interview data with incoming students, and the results of Math readiness scores for incoming freshmen make clear that some students come here to avoid mathematics. Evidence from incoming freshmen SAT scores illustrate the relative dominance of verbal performance compared to math performance of students who select Evergreen. The 25^th and 75^th percentiles for verbal SAT scores of the entering freshmen class of 2006 was 520/650 compared to 470/590 in math http://www.evergreen.edu/institutionalresearch/pdf/enrollment/enrollmenttrends/Firsttimefirstyeartrends.pdf . This gap between verbal and math SAT scores appears to distinguish Evergreen students from those at other public baccalaureate institutions in Washington http://www.evergreen.edu/institutionalresearch/pdf/enrollment/admissions/SATcomparisons_nov06.pdf . While over 80% of entering Evergreen first-year students had completed at least two years of high school algebra and geometry and over half had gone at least a year beyond this, they still rated “understanding and applying quantitative principles and methods” as their weakest ability among 22 skill areas. 41% of new first-years and new transfer students and 48% of new students to the Tacoma program reported they had “no skill” or “low skill” in understanding and applying quantitative principles and methods %(Institutional Research, 2005 New Student Survey, Questions 19 and 20, http://www.evergreen.edu/institutionalresearch/nss2005results.htm ) This reality means that the near term goal of our general education efforts in mathematics needs to focus on making mathematics available for those who need it and want it including those students who come to recognize though their work at Evergreen the serious deficiencies in their math backgrounds. The work of the center is a major step in the right direction, but more work will need to be done.

Student experience overall with respect to the Six Expectations of an Evergreen Graduate and in particular with respect to experience with quantitative reasoning and mathematics shows some improvement since the five-year review period. The Evergreen Student Experience Survey reveals that 75% of undergraduates on the Olympia campus, 84% at Tribal: Reservation-based/Community-determined programs, and 94% at the Tacoma program and satisfied with Evergreen’s support for their development in quantitative reasoning (Question 13. http://www.evergreen.edu/institutionalresearch/studentexperiencesurvey2006responses.htm Such basic indicators as the Summary data from Credit Equivalencies from the 2002/2005 Transcript Review Data show progress in broad terms. Assessment of a random sample of undergraduate transcripts found that evidence of breadth of learning increased 5% and evidence of ability to appropriately apply quantitative modes of inquiry improved 7% for the class of 2004 compared to the class of 2001 (Institutional Research, Indicators of Learning for General Education 2001-07). Significantly the proportion of transcripts with no credit in mathematic/Quantitative Reasoning in their transcripts fell from 35% to 18%. Similarly, there is more positive growth in the mean scores of students responding to the NSSE question identifying “Educational and Personal Growth in Analyzing Quantitative Problems” from 2.19 in 2000-01 to 2.57 in 2006-07 for first-years and 2.68 to 2.88 for Seniors over the same period. Another way of looking at this data suggests that when compared with the COPLAC peer base Evergreen first years lagged significantly (p <.01) behind their counter-parts at other institutions, but in the last two years Evergreen students were not significantly different from their peers. Finally, when we look at surveys of Evergreen Graduates and their employers in both 1999 and 2003 we see some interesting data. Alumni in both 1999 and 2003 when asked about their competence with math skills/numeracy rated themselves with a mean score of 2.71 on a 4 point scale with 4 as excellent. This is the only reported mean to fall below 3. Employers responding to the same question rate these same graduates with a mean score of 3.25 in 1999 and 3.38 in 2003, both scores well within the general range reported by employers. This suggests that at least some students have talked themselves into an assumed deficiency. This data suggests that we have made some important progress with student outcomes in mathematics.

More generally as we will argue in Section 2 of the report the college has been doing a good job of meeting the goals it has established for students. The following chart (Institutional Research, Indicators of Learning for General Education 2001-07) demonstrates that Evergreen is doing a strong job of helping its students find ways to meet the general goals of an Evergreen education while maintaining the central value of student autonomy and choice.

Recommendation #2:

The College remains in much the same financial condition in which the visitors found it in 1998. In the five years since 1998 the College identified a number of causes and has developed a range of plans to address them from bringing the auxiliary budgets into balance to the continued enhancement of private support with initial implementation producing praiseworthy results. In the next five years the College needs to develop and implement a comprehensive financial plan which reconciles its mission, goals and programs with the available resources of the institution.

Response:

The 1998 NWCCU committee report identified several auxiliaries (Housing, Food Services, Bookstore and Conferences) as having a combined loss of $230,000 in 1998. In 2007, this same group of auxiliaries had a net profit of $818,000 (see Exhibit 7-25). Duplicating Services and Parking, both internal service funds, have had recent rate increases that improve their financial viability. The College Activates Building is due a major renovation in 2009 which should have a significant positive impact on Dining Services and the Bookstore. The College is not using operating funds to provide financial support to any auxiliary operation.

Extended Education was started in 2005 in an effort to provide new financial support to the academic operations. This program will be reviewed in 2008.

The College continues to rely on state funding and tuition as the major sources of operating funds. State operating support has increased by 19% per student FTE since 2003 and as a percent of total operating revenue has remained at a range of 36% to 39% from 2003 to 2007.

The College does not rely on revenue from auxiliary services to support general operations. Most of our auxiliaries (Housing, Dining, Bookstore, and Parking) rely on revenue from students or campus units supported by operating revenues. Increasing the revenues to these auxiliary enterprises would increase student's cost of attendance or have a negative impact on departmental operating expenditures.

An internal auditor was hired in December 2005 and reports directly to the president. She has recommended several improvements in areas such as cash handling and internal controls of fixed assets, which have been implemented. She will continue to perform audits on the entire financial operations and make recommendations.

The College purchased and implemented a major administrative software system from SCT Banner. The student system has been in place since 2004 and the finance module since 2005. This is a comprehensive administrative program designed for higher education and is used by hundreds of colleges and universities. We are in the process of searching for a new human resource/payroll system and budgeting system. These systems will be expensive and time consuming to implement, but are necessary for a comprehensive administrative system.

Fundraising has increased significantly over the past ten years. Overall giving has increased 141% during this period and net assets have grown from $1,673,000 in 1997 to $7,847,027 in 2007. A new Vice President for Advancement was hired in 2006, and several vacant and new positions in Advancement were recently filled.

The College’s future financial plans directly support the mission and academic programs.

Recommendation 3:

The College must address specifically the pervasive salary problem across exempt, faculty and certain categories of classified positions in order to help assure the continuing viability and quality of its programs. Progress needs to be made toward a fair and competitive salary schedule for exempt, faculty and classified positions (2003 Interim Report).

Response:

The college's efforts to improve faculty and staff salaries were significantly delayed by a general downturn in state revenues following the events of September 11, 2001. The state legislature acted to rescind the 2.% cost of living increases that had been scheduled for fiscal year 2003, and for three consecutive years, the college did not receive legislative funding for cost-of-living increases. During this period of state-wide budget retrenchment, the college increased tuition in order to offset decreases in state support. Higher tuition in turn made the college less attractive to students paying non-resident tuition. Taken together, these circumstances severely limited the college's ability to self-fund salary increases. Conditions began to improve in 2005, when the state resumed funding cost-of-living increases for all state employees. Since the 2003 Interim Report, salary increases were funded as follows:

Fiscal Year 2002 3.7%

Fiscal Year 2003 0.0%

Fiscal Year 2004 0.0%

Fiscal Year 2005 0.0%

Fiscal Year 2006 3.2%

Fiscal Year 2007 1.6%

Fiscal Year 2008 3.2%

Fiscal Year 2009 2.0%

These modest cost of living increases illustrate the financial conditions in which the college has worked to improve salaries in recent years. Compensation details for the college’s three employment groups follow:

Faculty

The funding philosophy for faculty compensation is the same as reported in the 2003 Interim Report (no rank, no distinctions between disciplines, one experienced-based pay scale that provides larger step increases to younger faculty members through mid-career). The college continues to award annual salary adjustments to faculty associated with step increases. Funding for these increases is internal and generated from faculty turnover savings. Annual step increases range from 4.6% for our youngest faculty to .33% for our most senior faculty. (The median faculty step increase for fiscal year 2008 is 1.28% for the continuing faculty deployed to teaching.) Though modest, these annual, self-funded salary adjustments provide a tangible adjustment for all faculty members particularly important during periods when state-funded cost of living increases are not provided.

While faculty step increases have helped keep pace with the cost of living, the financial constraints described above have prevented the college from making progress in faculty salaries relative to peer institutions. Since the 2003 Interim Report, the college has noted a modest decline in the competitiveness of faculty salaries as measured against IPEDS benchmarks. (See chart below).

Average Evergreen Faculty Salaries Compared to Peer Institutions

Year	TESC Average Salary	Peer Average (IPEDS)	% Behind Peer Average	% Behind Peer 75th percentile
97-98	44,866	52,315	16.6%	20.1%
98-99	44,643	53,834	20.6%	25.6%
99-00	46,984	55,670	18.5%	23.3%
00-01	50,215	57,486	14.5%	18.4%
01-02	53,548	60,076	12.2%	18.3%
02-03	54,013	61,745	14.3%	20.3%
03-04	54,995	62,158	13.0%	19.5%
04-05	54,879	63,731	16.1%	22.6%
05-06	56,805	65,331	15.0%	21.5%
06-07	58,074	67,718	16.6%	21.6%

Recognizing the continued importance of improving the competitiveness of salaries for both faculty and exempt professional staff, the college reserved a portion of the 2007-2009 tuition increase to address this and other strategic priorities. Nevertheless, the college does not yet know what future salary adjustments for faculty may look like. Collective bargaining with the United Faculty of Evergreen (currently underway) will determine any changes in faculty salaries for Fiscal Year 2008 and the future. Bargaining with the faculty union may identify other economic issues that in addition to salaries that need to be addressed. In addition, the college's emerging framework for exempt professional staff compensation (discussed below) will require funding, and other non-funded strategic initiatives and unfunded inflationary costs (e.g. utilities) are anticipated over this same period.

Exempt Professional Staff

For exempt staff, the cost-of-living increases described above have not been adequate to make up for past salary stagnation.

In 2006, the Vice Presidents jointly charged an Exempt Staff DTF. Among the DTF's tasks was making recommendations for exempt compensation policy that could be used to systematically evaluate exempt staff salaries on an ongoing basis. The DTF made its final recommendations in the Summer of 2007. Work on the compensation system that follows from the DTF's recommendations is ongoing. The college's Human Resources staff has collected market survey data from a variety of relevant sources: the College and University Personnel Association, the Economic Research Institute, the Millman NW survey, and the Washington Employment Service. From among these sources, appropriate benchmarks will be selected for each position. As of this writing (February, 2008), market benchmarks have been identified for 145 of the 181 exempt staff positions. A very preliminary estimate suggests that an annual investment of approximately $620,000 may be required to bring all the Exempt positions up to the 50th percentile. An additional $250,000 might be required to address salary compression and inversion issues that emerge when classified staff salaries increase more rapidly than the salaries of exempt staff supervisors. Given the scale of this investment and other competing demands on the college's strategic reserves (discussed above), the college will need to pursue a strategy over more than a single funding biennium to achieve its goals for exempt staff compensation.

Classified Staff

These general increases tell only part of the story for classified staff compensation. In 2005, state law changed to allow collective bargaining for wages and benefits in addition to working conditions. Since the change in the law, Evergreen and its classified staff union have bargained through a process managed by the Governor's Office of Labor Relations as part of a coalition involving many of the state's two-year colleges. In addition to the general cost-of-living increases noted above, this process yielded additional salary enhancements for classified staff based on market surveys for selected job classifications (e.g., the information technology classifications). An additional pay step was also added to the classified salary grid, further raising the maximum salaries for the most senior classified employees. These changes have a cumulative effect for many employees. The average increase in our classified employee salary base was over 7.2% in the current biennium.

[1] NWCCU, The Evergreen State College: Full Scale Evaluation, October 1998