Difference between revisions of "Supporting Documentation for Standard Five"

From selfstudy
(Appendix IV: Achievements/Changes)
(Appendix IV: Achievements/Changes)
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Following is a list of the new services provided and collections developed over the past ten years, as Library and information resources has made the digital turn:
We implemented Innovative as the circulation system and were able to collaborate with other Washington and then Oregon academic libraries in order in circulate thousands of books, videos and sound recordings borrowed and lent from regional libraries using on-line ordering through SUMMIT (previously Cascade). 1 million system wide thus far (2006) . Categories of items which are shared have expanded frequently, so that most audio/visual materials are borrowable. Through SUMMIT, Evergreen students have complete access to walk in and check out collections of 30+ academic libraries around the region
Intensive collection development and circulation were made possible through networking. Periodicals subscriptions have increased from about 2,000 titles to over 17,000 titles (13,000 online) plus over 1600 free online journals linked to the catalog. Much of this dramatic increase has been made possible through increased leverage via cooperative purchases made with the other public 4-year institutions in the state or with the Orbis/Cascade Alliance covering Oregon and Washington. Most indexes and abstracts are on-line, including many discipline-specific academic indexes are on-line. About 400 reference sources are on-line. Students at Tacoma, the reservation-based programs, and Grays Harbor as well as those who are homebound away from campus or traveling as part of their independent work have complete access to these resources. The public still may access most of the resources if they come to campus. Fall of 2007, Serials Solutions MARC record updating service for e-journals replaced the manual maintenance and updating of a little over 16,000 records representing almost 30,000 urls or links.
The ILLiad system was implemented so that patrons may now make interlibrary loan requests on-line, be notified by e-mail and even receive digitized versions of many documents also via e-mail. The campus has implemented e-mail as the required method of communication with students, so that the library may now consistently use e-mail for notification for these and other materials received. Almost 8,000 items were ordered on-line in 2004, a jump of 70% from the previous year, another testimonial to the efficiency with which the word gets out about new information resources and methods.
Students are automatically set up with library accounts when they register, allowing off campus web access to subscription databases, ILLiad and SUMMIT, holds, and management of their accounts. Students at the reservation-based programs may have books mailed directly to their homes automatically through the on-line holds system. Students at Tacoma may have materials sent to the Tacoma campus. In fact, all users of SUMMIT may have items sent to any participating campus that is convenient to the user. A free long-distance phone reference service was established for the students on the reservations.
At the start of the self-study period the Government Documents collection was almost invisible. A new Government Documents specialist was hired at about that time who immediately began to develop an extensive web presence, providing clear pathways into the rapidly developing online federal and other government world. He also created hot topic pages that attracted significant interest from on and off campus. Overlapping the same period (1997-1999/2005, the physical government documents collection was cataloged, including paper, microfiche and maps. In Fall 2007, the library began using the Marchive tape service for maintaining Government Documents cataloging records.
The Media Services area has brought an on-line Web-based circulation system that greatly improves the efficiency of Media Loan. An automated scheduling system began in 2001. Much of the analog media equipment is being replaced with digital. Media Services has upgraded the Digital Imaging Studio, and tripled the size of the Multimedia Lab. A new design lab was added to the Communications Building. Access to the Tacoma campus, located 40 miles to the north, was improved by adding a video conferencing system that links the two campuses in 1998.
Media Service's instructional support is facilitated by the new Head of Instructional Media, who works closely with faculty and media staff on workshop planning and meets regularly with the Academic Computing staff to promote integration and coordination of teaching support.
Because of an overall reliance on computer-based systems, Media Services added or reclassified four staff as Information Technology Specialists.
The very large Seminar II classroom building came on-line. Audio-visual and web display capabilities grace every classroom, bringing the number of AV classroom spaces on campus to 49. Thus, at this time, most faculty may assume that they will easily be able to use audio-visual, computer and web technologies in their programs at any time, with the notable exception of the Arts Annex. The electronic media section of Media Services supports all these classrooms, with two new staff positions.
Photo Services created an on-line photo collection/archive that is accessible to the campus community. The on-line digital imaging services have been enhanced and now provide Web-page design support to the campus.
The Sound & Image Library (SAIL) absorbed the Washington State Film Library collection of 1,578 DVD’s, 738 16mm films and 3,208 VHS tapes in 1998. In 2001/02, the Library decided to circulate videos to students as well as staff and faculty. Circulation jumped from 3362 to 8277 and now has leveled off at over 12,000 items per year.
The Sound and Image Library also continues to maintain and circulate a collection of over 80,000 slides, primarily art history images. A few faculty continue to use slides, but use of the collection has dropped significantly from more than 10,500 in 1999 to 2456 in 2007. Subscription to ARTstor in 2007 appears to be the easiest and most efficient way to provide most of the high quality teaching images needed for the curriculum. The library is exploring using ARTstor to make local work available, primarily work submitted by past and present Evergreen faculty [Exhibit: grant application]
As the physical collection of videos and music shifts toward new digital media, SAIL has also moved toward the purchase of a few really exceptional web-based collections and tools such as an on-line sound effects database and the Smithsonian collection of traditional music. Subscriptions to web-delivered media are the preferred medium for the foreseeable future because of their accessibility for off campus programs and at all hours.
Library computers were opened up to enable use for writing and producing, not just research. Web access and Office suite were made available and free printing continued. Two multi-media stations support scanning, image manipulation with Photo Shop, and web publishing with Dreamweaver. An experiment with color printing failed under the weight of its own popularity and this is still a gap in campus information services generally. Large-scale printing and high quality color printing are available in media services for a fee.
Creation of a new library catalog and services website has been a long-term desire, but catching up to the demands of web support has been a problem. Within the library there was not sufficient expertise or time to support any major redesign and simple upkeep with the existing pages was a major issue [other areas need to discuss this?]. Extensive discussions in 2006 finally lead to agreements among the staff about how to reallocated some of the new work generated by new digitized sources and the expectation for a web presence generally. Two successful library faculty hiring processes increased the level of expertise in the reference group and an active catalog redesign working group is well on its way, with expectation for a new library front page within the year which will include a quick search of the catalog on the front page, bringing the library search closer to the front of the college web presence. Recruitment strategists and web page analyses are starting to note the attention potential students and their parents are paying to library services as a way to assess colleges. Perhaps the library will be linked from the front page some day.
Staff and faculty work has shifted throughout the period to respond to these changing needs: 1) Reference was reduced due to an opening that came about during budget cuts. The reference desk is no longer double-staffed during peak hours in response to lower use rates as web searching has become commonplace for basic information needs. Use statistics for reference are problematic and have been throughout the history of the library. A recent revision in method has produced a huge drop in reporting reference contact, as did a revision in 98/99; this data is not trustworthy. Nevertheless, general attention to the role of the reference desk within the entire range of information instruction and services should continue. The Government Documents Specialist helps cover hours, as does the Reference Specialist. Approximately one half of one FTE was deployed to teaching a library internship, which generated extensive student support in all areas which choose to take part [Exhibit: links to syllabi, discussion about future of this project from Unsel self-eval]. The Archivist, who had supported the reference schedule moved to Archives full-time during the academic year in part in recognition of the major new spaces in a newly remodeled special collections are in the basement. 2) Staff in interlibrary loan, technical services and circulation were shifted to accommodate the new workflows supporting SUMMIT (a service which may be seen as either ILL or circulation); 3) the Acquisitions Specialist and technical services staff took on the ordering, cataloging and processing of digitized subscriptions which were not really serial publications in recognition of the shift in expenditures away from print monographs and toward digitized collections requiring annual payments; 4) substantial cross area conversations lead to workload changes as the overload of government documents cataloging was addressed and a Marchive service initiated [update]; 5)leadership for library catalog web development returned to the reference group as the expertise became available.
=== Appendix V: The Center for New Media ===
=== Appendix V: The Center for New Media ===

Revision as of 09:53, 20 February 2008

Required Exhibits:

  1. Printed materials that describe for students the hours and services of learning resources facilities such as libraries, computer labs, and audio-visual facilities.
  2. Policies, regulations, and procedures for the development and management of library and information resources, including collection development and weeding.
  3. Statistics on use of library and other learning resources.
  4. Statistics on library collection and inventory of other learning resources.
  5. Assessment measures utilized to determine the adequacy of facilities for the goals of the library and information resources and services.
  6. Assessment measures to determine the adequacy of holdings, information resources and services to support the educational programs both on and off campus.
  7. Data regarding number and assignments of library staff.
  8. Chart showing the organizational arrangements for managing libraries and other information resources (e.g. computing facilities, instructional media, and telecommunication centers).
  9. Comprehensive budget(s) for library and information resources.
  10. Vitae of professional library staff.
  11. Formal, written agreements with other libraries.
  12. Computer usage statistics related to the retrieval of library resources.
  13. Printed information describing user services provided by the computing facility.
  14. Studies or documents describing the evaluation of library and information resources.


Appendix I: Information Technology Literacy as reported in End of Program Reports

The survey asks faculty to describe their inclusion of information technology in programs. While the descriptions and definitions are idiosyncratic, it is still possible to track patterns of technology use across planning units. The table below portrays response rates for information technology sorted into five categories and organized by planning unit or interdisciplinary status (core and interarea programs). Other than library research, the categories distinguish between in-depth disciplinary tools used almost exclusively by one or two planning units (media production and specialized scientific applications) and more basic, cross-curricular entry-level tools which might reasonably be taught in a wide array of contexts (presentation media and basic computer applications such as Excel, social software or courseware, or simple webpage creation). The two categories of cross-curricular tools (presentation media and basic computer applications), might be considered common components of basic information technology. Extremely widely utilized applications such as word processing are not considered at all, as they are nearly ubiquitous and thus rarely appeared in the reports.

End of Year Program Reviews: ITL
Planning # programs Research Presentation Basic Comp Media Prod Spec. Comp.
Unit  %  %  %  %  %
CTL 70 27 39% 8 11% 6 9% 13 19% 0 0%
Exp Arts 35 15 43% 9 26% 9 26% 22 63% 0 0%
Env S 55 31 56% 27 49% 17 31% 1 2% 11 20%
SI 48 17 35% 22 46% 8 17% 2 4% 23 48%
SPBC 45 27 60% 17 38% 13 29% 6 13% 1 2%
EWS 83 40 48% 17 20% 38 46% 13 16% 8 10%
CORE 38 21 55% 7 18% 11 29% 11 29% 2 5%
Interarea 54 34 63% 14 26% 12 22% 21 39% 3 6%
Totals 428 212 50% 121 28% 114 27% 89 21% 48 11%
*Includes Powerpoint, Illustrator; manipulated playback
**Includes Excel, classroom management applications, program blogs, tserv, webpages

What emerges from this study is a picture of how faculty teach or include information technology literacy according to the content of their programs. Clearly, no single definition of appropriate information technology literacy applies across any significant portion of the curriculum. The data provides some insight into how students develop information technology experience at a college where there are no requirements or ITL standards. What follows is a summary of the various emphases and interests in information technology expressed through end-of-program reports, with an emphasis on planning units and curricular structures:

Predictably, the CTL planning unit reported the least involvement with information technology, even including library research. At 39% of programs reporting library research, CTL is lowest of all planning units except SI. More unexpectedly, CTL reports media production work at 19%, which is higher than either presentation technology or other forms of basic computer use. Obviously, a significant portion of CTL faculty focus on close reading and thoughtful engagement with assigned texts, avoiding the search for external authorities. They also are more likely to use media production as a vehicle for storytelling, analogous to texts.

SI also places less frequent emphasis on library research, with 35% of programs reporting involvement. Perhaps original research—fieldwork and labs-- might supplant an emphasis on library research in some programs. The culture of the science planning unit may also presume that students are able to independently research their topics.

Despite a strong focus on non-scholarly and non-print texts and expression, Expressive Arts nevertheless works with library research in a respectable 43% of programs.

Core programs, where one might expect strong emphasis on basic academic skills development, report only 55% engagement in library research.

Remaining planning units report library research in between 50% and 63% percent of their programs

Inter-area programs, on the other hand, have the highest attention to research, at 63%

A different picture emerges when planning units were surveyed about their use of more specialized media production and computer applications. That is, 63% of expressive arts programs report use of media production; and 48% of SI programs report use of specialized computer applications. Not surprisingly, SI reports 4% use of media production while expressive arts reports 0% scientific applications. There is modest use of media production in other areas (19% in CTL; 13% in SPBC) and almost no use of specialized computer applications in planning units outside of SI and EA.

Media production appears outside of its disciplinary home in Core and Inter-area programs. As faculty from EA move into interdivisional teaching, media production appears in 29% of Core programs and 39% of inter-area programs. Scientific computing appears in only 5% of Core and 6% of inter-area programs. EWS programs offer 16% media production and 10% scientific computing in their \more specialized classes. Although team teaching is one of the college’s strongest faculty development tools, specialized media or scientific applications do not appear to be spreading via team teaching. Media Production disseminates more than specialized scientific computing.

To summarize, planning units show clear preferences. For instance, SI focuses heavily on a combination of presentation media (often Illustrator posters) at 46% and on specialized computing with less use or at least less mention of more basic computer applications. ES and SPBC are the most balanced in use of basic information technology tools. ES uses presentation media heavily (49%) and a fair amount of basic computer applications (39%). SPBC also uses presentation media in a substantial number of programs (38%) with basic computing in 29%. EA reports 26% of each basic technology, showing a commitment to using many types of information technology.

The interdivisional curriculum and the broad EWS programs show a different pattern. With a more distributed student body and with shorter class sessions concentrated in off-hours, EWS strongly depends on basic computing to support communication outside of the classroom (46%). Surprisingly, Core reports low use of presentation media (18%) and modest use of basic computing (29%). Inter-area programs are a bit more ambitious, with 26% use of presentation media and 22% use of basic computing, although media production is fairly well represented in inter-area programs at 39%.

Overall, 42% percent of programs work in both presentation media and basic computing. In general, this work happens more in advanced curriculum than at Core, where faculty focus on basic reading and interpretation. On the other hand inter-area programs provide more opportunities to develop a wider range of IT skills, presumably because students are better prepared and more experienced. A significant majority of programs use media and computing information technologies, from general to specialized applications.

Off-campus programs are not represented in the table, although they were surveyed about how they used information technology as a tool for communicating and for accessing academic resources. When Tribal programs were asked, “To what extent has your Evergreen experience contributed to your growth . . . using computer technology to present work, find information or solve problems, students responded, "Quite a bit" 44.8% of the time. In stark contrast, all other categories of students ranked computer use as last or 20th of 24 categories [Exhibit: http://www.evergreen.edu/institutionalresearch/studentexperiencesurvey2006responses.htm question 19]as a skill developed at Evergreen.

Presumably, students in more conventional settings feel that they come to college with their use of computers well established, or they developed their use outside of the curriculum. In addition, a larger percentage of faculty teaching off-campus programs leverage the on-line collaboration tools such as Learning Management Systems (LMS) and eportfolios to facilitate communication within the planning unit outside of class time. This brings a technology focus to the forefront for off-campus students. The Tacoma program, which reports out as a single program, but represents many tracks for hundreds of students, always includes a research and a media production component.

How does this spread of information technology instruction and use across the curriculum correlate to the teaching and support provided by library instruction? Library workshops for 2003 through 2007 show that although Core program focus is not particularly frequent (55%) compared to much of the curriculum, yet library faculty work heavily with that part of the curriculum. Librarians gave workshops to 40 core programs over the time period, the highest commitment other than to EWS, with its very high number of individual programs and classes. Thus while library research may not be as heavily covered in the Core curriculum as might be expected, faculty in core teams are reaching out for assistance in this aspect of the work very actively and the library is providing strong support.

Inter-area and social science curricula are also well supported by library instruction with 26 and 22 programs served. Self-reported library research in programs (63% and 60%)correlates well to library-based instruction. Thus while one might expect that interarea programs are able to include more information technology in their programs, this is not simply because students are already prepared or assumed to be prepared in basic skills such as library research. There might also be recognition that library research at the core level will be very different from what is expected in subsequent years.

The science and environmental studies curriculum show lower use of library instruction, with 12 and 15 programs requesting workshops. CTL, an area which reported comparatively little use of library research in programs, also utilized very little library instruction: librarians provided workshops to only four CTL programs.

Appendix II: Major Facilities

Following is a description of the major information technology facilities supporting academic work.


[Provide map of labs at least in library building]

Academic Computing operates the Computer Center located adjacent to the campus library. Media Loan is adjacent in the Information Technology wing. The Computer Center includes a large unscheduled, general access space plus four teaching labs, including two Windows classrooms, a Macintosh classroom, an Advanced Computing Classroom (ACC), each seating 25 students. Five academic computing staff manage the center and provide instructional and faculty support broadly across the curriculum, as described under teaching and instruction above.

The Academic Division operates the Computer Applications Lab or CAL, also known as Scientific Computing, located in Lab II, site of most of the campus laboratory facilities and dedicated science classrooms. The Computer Applications Lab is operated by two full time staff plus 8-10 student workers and is equipped with 50 PC’s, 8 laptops, 2 macbooks, and 4 Power Mac G5 workstations. The CAL features two independent teaching spaces each with 25 PC’s and projection. In addition to general computing software (MS Office, OpenOffice, Adobe Suite, IE, Firefox), the CAL hosts and provides support for a range of scientific software including GIS (ArcInfo), math (MathCad, Mathematica), statistics (R, SPSS, PC Ord, Kaleidagraph) genetics and chemical modeling (CN3D, Mega, Chemdraw) and programming (Labview, Python, .Net,) software. The CAL supports faculty, staff, and students working in the physical and environmental sciences. Strategic planning and integration with the curriculum occurs primarily through discussions with individual science faculty, curriculum deans, the Environmental Sciences (ES) and Scientific Inquiry (SI) planning units.

On the first floor of the library, Media Services runs the following facilities:

-The Multimedia Lab, a specialty lab that supports the media arts, offering resources for non-linear video editing, audio multi-tracking, 2-D animation, web design, graphical programming environments and 3-D modeling. The applications t includes Final Cut Pro, DVD studio Pro, Photoshop, Dreamweaver, IDVD, IMovie, Bias Peak, Digital Performer, Maya, MAX/MSP/Jitter and other media specific utilities and authoring environments. The area is supported with a full time staff, student intern and 10 student lab aides all trained in the software.

-Similar applications reside in the 2 24-hour access Non-Linear Video Editing suites.

-The Audio Mixing Benches are computer suites optimized for audio mixing, production, MIDI sequencing and composition. They are equipped with audio peripherals, keyboards, and full bandwidth speakers.

-The 5.1 Mix suite is an audio production facility for mixing in surround (5.1) audio formats for multimedia and DVD audio authoring. It has the highest resolution audio interfaces, and specialized software for creating many formats.

There are additional facilities in the Communication Lab building across campus managed by Electronic Media, Including;

-The two Eight track and single Sixteen track recording studios, with an excellent cross section of analog audio signal control and routing systems and computer based multi-tracking and music sequencing/composition software.

- The four Music Technology Labs, again with excellent analog and digital synthesis peripherals, recording and monitoring systems, and complete computer based editing, sequencing, synthesis and analysis applications.

-2D and 3D animation facilities with lighting, cameras, staging resources and digital video production stations using Final Cut studio, Aftereffects, Photoshop as well as other image processing based applications.

-A large traditional 16mm animation stand with a motion control system is located with other film based animation equipment.

-Film editing and viewing suites are also located in the area.

-Open users from across the curriculum have access to the Digital Imaging Studio (DIS) for still imaging, graphics, and web design. The facilities include ten PC workstations, many flatbed and film scanners, and two exhibition quality large format inkjet printers.

-Instructional Photography offers facilities for traditional B&W and color photography as well as a state of the art Digital Imaging Studio. Brand new facilities include a B&W lab, a color lab with a 42” print processor, photo studio, print finishing area, and critique space.

-Classes, workshops, and independent experimentation occur in the Instructional Photography facility, known as the Photo Center. Students must take proficiency training in order to use the Photo Center's equipment.

Academic Computing support two computer labs at the Tacoma program. Right now they have two labs (PC and Mac) and up until recently it has been supported by one technology systems specialist who also teaches intensively in the Tacoma curriculum. [How is this changing? Also, many of the reservation-based program facilities are abysmal--is this on the radar of academic computing at all?]

In context of the recent remodel of the library facility, various adaptive and assistive technologies (AT) for people with disabilities have been upgraded, expanded, and collected into several central locations. Principal among these developments is the new AT Lab located on the ground floor of the academic library. In the lab, there are three PC stations with a range of AT software applications and peripherals. One station is specialized to support people with physical mobility, sensory, and dexterity problems. One is specialized support people with cognitive and learning difficulties. One is specialized for high-end graphics and digital photography work, with an electronic height adjustable table as the only disabilities-related accommodation. The lab also contains a CCTV reading station for people with visual problems. Circulation maintains a selection of headsets and other peripherals for check out for use in the Lab. The lab also provides necessary hubs and make software settings available to support such items owned by lab users.

The lab environment provides the privacy and quiet necessary to many AT applications, and it also provides a haven and separate place where students and others in the disabilities community can mix socially or sit quietly together among themselves. In partnership with Access Services and Student Affairs, the faculty librarians supervise the AT Lab, its users, and the student interns that have made it a living place of shared support and learning for the disabilities community here at the college. Matching the AT equipment and software in the lab are two stations across the foyer in the General Computing Center. Disability accommodations for mobility problems in particular are also maintained in the Digital Imaging Studio in Photo Services and in the Multimedia Lab. There is a need for more equipment in other areas of the college, as well as dedicated staff to administrate and maintain AT equipment campus-wide.

The library remodel included three teaching spaces. Although none is currently configured as a lab significant thinking has gone into equipping and using the library underground, including one of the classrooms and the many study rooms as a good facility for large classes engaging in a variety of activities (seminar, media presentation, computer lab work, small group discussion, etc.). The two additional classrooms have full computer, network and media viewing. For laboratory style teaching, co-location with the computer center makes scheduling and using computer labs very easy and convenient. Typical of the variation among the rest of the faculty, some of the reference librarians prefer teaching in the library classrooms, some the computer labs, and some in the many classrooms on campus which now have web access and classroom display options.

Students find the public library computers configured to mirror applications in the computer lab so that students can work in either area. Printing is free in both environments. A desktop link to the CAL system supports fluidity across campus from the library public access computers. The library circulation desk provides laptops for use within the library, although more and more students bring their own and take advantage of the wireless access. Two multi-media stations (one on the Mac platform) in reference support slightly more specialized applications such as Dreamweaver and Photoshop with scanners for reproduction of materials which do not circulate from the library's collections.


Appendix III: Service Points

Following is a list of the many service points where students, faculty and staff receive help with library, media and information technology.

Desktop Support Services for Faculty and Staff

Technical Support Services provides desktop services and support to all faculty and staff. This group prepares and deploys new equipment to faculty and staff, provides a drop-in counter for technical assistance, and phone and remote desktop support.

Desktop Support Services for Students

Computer Center help desk and Housing provide the majority of desktop support to students although this is typically ad-hoc and informal since there is no organization on campus formally charged with this responsibility. This is done through an informal network of student support by students for students, with the occasional help from professional staff.

On-line services

Through coordination with the developers and systems managers within Computing and Communications, a number of on-line resources and services are available to students and faculty. New online services include myEvals (for managing and writing narrative evaluations on-line), my.evergreen (account and resource management) and other services currently under development. The college also manages a host of on-line collaborative services for programs wishing to use them. This includes a content management system (drupal) for managing on-line content for a program such as discussions, chats, image galleries and a host of other services. Learning Management systems are available through Moodle which is supported by Academic Computing as on-line courseware. This tool allows students to engage in distance learning and faculty to manage threaded discussions, provide materials and readings on line and conduct surveys and quizzes remotely. E-portfolios are also available for faculty to use if they are looking for alternative tools to engage students who are geographically distributed (such as the Tribal and Reservation-based programs).

Information desks in the Library

A variety of help desks are scattered among traditional library services and collections. In addition to the Reference Desk, the library operates the Sound and Image help desk which supports both audio visual collections and some basic media equipment for playback and transfer; the Assistive Technology Lab in conjunction with SAIL; Government Documents; Periodicals; Archives & Rare Books; Archives; and Circulation. Some collections are accessed primarily on the basis of appointments, such as Rare Books. Most of the services other than Reference and Circulation are minimally staffed outside the normal workweek, with Reference and Circulation serving as general backup for those areas when questions arise during off hours.

Media help desks include Media Loan, a very large collection of portable media equipment available to students across the curriculum. Media Loan has an inventory of over 4,000 items and circulates audio/video and photographic equipment to support the academic and business needs of the college. It also houses the extensive advanced audio and video/film production equipment.

Electronic Media has a help desk where users of the 40+ A/V classrooms can get assistance, training and hands-on help with preparing materials for use. There is a satellite office in the Seminar II building where an additional full time staff provides help in the cluster's 20+ A/V classrooms. At the help desk students and faculty can receive assistance with their audio and video productions as well as schedule any of the labs, get help with technical issues, arrange proficiency for studios, and get help from any of the technical staff. The adjacent Multimedia Lab is typically staffed with student or full time staff, providing hands-on technical help with applications. EM runs the campus multimedia production labs (e.g. the Multimedia Lab, Animation studios, video/editing suites and audio studios). EM also provides technical production support and services for academic and campus events.

Photo Services offers a wide variety of professional photographic advice and services including film processing, film recording, copy work, passports, scanning and digital printing plus a store that sells photo supplies. Staff also offers professional photography services for portraiture, events, and college publications.

The Instructional Photography help desk answers questions from students, faculty and community members about analog and digital image processing/manipulation and printing.

Virtual access

With the digital turn in information technology, the library's collections and services have moved extensively on-line, where appropriate for this curriculum and pedagogy. The two major off-campus programs have been great beneficiaries of the digital turn: a huge number of new periodical titles and reference sources are now online; students may order interlibrary loan (ILLiad) and (SUMMIT) materials on-line; a toll-free telephone option has been added for access to the reference desk; on-line holds in the library catalog will cause materials to be sent directly to the homes of students or their campus. The lag in getting almost any materials to off-campus students is a few days at the most and the instructional support which has been the historical focus of service to off-campus works to assure that students know how to access these services.

Appendix IV: Achievements/Changes


Appendix V: The Center for New Media

The CNM re-imagines and rethinks the traditional television studio and associated Master Control facility. In the new environment of network-based content from web to HDTV resolution, the CNM replaces the outdated production core with a flexible, current, and comprehensive production system for open authorship, independent production, and instantaneous distribution of multimedia content for the college and beyond.

Some specific function for the CNM include:

Provide a technical foundation for skills building in media production from web to HDTV resolution.

Promote and facilitate media literacy and technological proficiency across the curriculum.

Prepare media students with knowledge and production skills necessary for independent, commercial and other computer-based forms of production and distribution.

Provide current technical skills and access to broadcast standard technologies.

Provide for faculty and staff professional development in the realm of technical skills, distribution standards, and modern production.

Create an easy to use, A/V presentation space for recording and distribution of lectures.

Bring faculty training institutes and production opportunities back to a broad cross-section of the college.

Create a centralized technical resource to support initiatives developing format standards for digital archives and content collections.

Expand the college’s ability to produce interactive and streaming media content for and about the Evergreen learning community.

Enable faculty, students, and staff to format, store, and publish media in the wide range of formats currently available (from web to HDTV to Blu-ray and HDDVD standards).

Scheduled to be completed and included in the curriculum for Fall 2009/10, the CNM will help connect the use of specialized technology in the general liberal arts and the media-focused curriculum. Promoting the use of the facility across the curriculum and across levels of user proficiency and skill will be one of the primary goals for the CNM. Cross-curricular use and instruction are central to both the mission and function of the CNM as is increasingly true for all other academic information technology resources on campus.

Currently, a key project is planned to address the complex problem of media silos in the curriculum through the CNM. In keeping with one of Evergreen’s traditional pedagogical approaches, an emphasis on grounded, project-based learning, Library faculty and Expressive Arts media faculty are working with Library Archives and Media Services staff toward a digital archives project meant to involved the whole Evergreen community. The Evergreen Visual History Archives (EVHA) project will focus on the current generation of faculty retirements and new hires, occasioned by the thirtieth anniversary of the college’s founding. It will bring together faculty from across the curriculum, and at every range of career tenure, into numerous media training institutes focused on digitally preserving and celebrating the college’s past. The EVHA project, with the CNM as its hub, will enrich, expand, and even reinvent the existing uses of digital technologies on campus as participating faculty incorporate their experience into their teaching. Several academic programs that combine digital arts with history, political science, law, and anthropology are in consideration for 09-10 curriculum, with EVHA and the CNM at their center. The expectation, in this and other projects to come, the broad integration of the CNM into the curriculum to begin with media specialists and then to disseminate outward through years of shared planning, team teaching, and independent student work.

The focus on archives and collection and dissemination of digitized liberal arts knowledge will bring library interests into the CNM project. Meanwhile, the instructional role of the library faculty will continue to involve more digitized formats and media. The influence of the web has already dramatically changed library teaching at the reference desk and the library faculty have reduced their commitment to the reference desk due to both reduced faculty lines and reduced traffic. On the other hands, substantial increases in the Evening and Weekend curriculum have created a set of additional demands, spread over a wide range of the schedule, to be satisfied with a smaller team. The need for consistent support for and engagement with off-campus programs remains a difficult challenge.

Supplemental Materials